Agar2 Privacy Policy — Protection of Malaysian User Data
This policy explains how agar2 collects, uses, stores, and protects your personal information. We are committed to safeguarding the privacy of every user on our platform in Malaysia.
Effective Date: 1 January 2026 | Version: 2026.1
Information We Collect
Full name, date of birth, phone number, email address, and username provided during agar2 account registration.
Device type, operating system, browser type, IP address, and session data collected automatically when you access the platform.
Transaction details in MYR (RM), including bank account numbers registered for deposits and withdrawals. Full card details are not stored by agar2.
Gaming records, betting activity, login history, language preferences, and your interactions across the various sections of the platform.
Why This Information Is Required
Agar2 uses collected information solely for legitimate purposes directly related to platform operations. Account information is used to verify user identity, process registrations, and provide secure access to your account. This includes an age verification process to ensure all users meet the minimum requirement of 18 years old.
Payment data in MYR (RM) is used solely to process deposits and withdrawals, verify transactions, and prevent financial fraud. agar2 does not store full credit card numbers; all transactions are handled through licensed, secure payment channels.
Usage data and device information are analysed in aggregate to improve platform performance, identify technical issues, and ensure a smooth user experience across all device types. We also use this information to detect suspicious activity and protect the integrity of the agar2 platform.
Summary of Data Use Purposes
- Identity verification & account security
- Processing of MYR deposits and withdrawals
- Prevention of fraud and illegal activity
- Service improvements and platform performance
- More effective customer support
- Compliance with Malaysian legal requirements
Cookies & Tracking Technologies
Agar2 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small data files stored in your browser when you visit our website. They allow the platform to remember your preferences, maintain your login session, and deliver a smoother overall experience.
Two types of cookies are used: session cookies, which are deleted automatically when you close your browser, and persistent cookies, which are stored for a longer period to remember your preferences on future visits. Data collected through cookies is not used to identify you personally to third parties.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect certain features on the agar2 platform, including the ability to maintain your login session.
Types of Cookies Used
- Session Cookies — active during your login session only
- Persistent Cookies — saves user preferences
- Performance Cookies — monitors platform speed and responsiveness
Data Storage, Security & Sharing
All agar2 user data is stored on servers protected with industry-standard SSL encryption. Data is accessible only to authorised personnel and strictly for the purposes set out in this policy. Retention periods depend on operational needs and applicable legal requirements.
Agar2 does not sell or rent your personal information to third parties. Data may be shared with licensed payment providers and technical service providers bound by strict confidentiality agreements. Disclosure may occur if required by law or court order.
Your Rights as a User
You have the right to request a copy of the personal information we hold about you. Requests can be submitted to the agar2 support team via email and will be processed within a reasonable timeframe.
If the information we hold is inaccurate or out of date, you have the right to request a correction. Log in to your account and update your profile details, or contact support for changes that require verification.
You may request the deletion of your account and personal data. However, agar2 may need to retain certain records to comply with legal requirements or to resolve outstanding transactions.
How to Contact Us About Your Personal Data
For any enquiries regarding privacy, data access, correction, or deletion, contact the agar2 team at [email protected]. We aim to respond to all privacy-related requests within seven business days. You may also refer to FAQ page for answers to frequently asked questions.
Policy Changes & Further Information
Agar2 reserves the right to update or amend this Privacy Policy at any time without prior notice. Any changes take effect immediately upon publication of the latest version on this page. The effective date at the top of the page will be updated whenever a significant change is made.
We encourage you to review this page periodically so you stay informed about how agar2 manages your personal information. Continued use of the platform after any policy changes are published will be considered your acceptance of the updated privacy terms.
This Privacy Policy should be read together with Terms & Conditions agar2 platform for a full overview of your rights and responsibilities as a user. If you have any doubts or questions, our support team is ready to help.
Start with Confidence
Create your agar2 account today and enjoy a Malaysian entertainment platform that puts your safety and privacy first, every step of the way.